VooDoo Robot TroubleShooting

by onezero
7 months ago
297 Views

Table of Contents


Keyboard and Mouse Errors

In this type of error, you will fix the error related with keyboard or mouse interactions.

  • Keyboard & Mouse Error – 1
  • Subject Description
    Problem
    • After the robot runs the application, although it performs the visual operations and controls related to the screen, the operation does not take place if it uses a keyboard and mouse. In the received report, it seems that the process took place.

    Reason
    • While the application requested to be used by the robot works with system administrator rights, the robot does not work with these rights.

    Solution
    • Run the robot with “system administrator” rights.

     

Connection and/or Communication Errors

In this type of error, you will fix the error related with network or inter-system communications.

  • Connection & Communication Error – 1
  • Subject Description
    Problem
    • If the rdp manager for the accessed machine is minimized or closed, the robot cannot perform screen jobs because it detects the screens as closed.

    Reason
    • Relevant settings must be made in order for the rdp manager to keep the session open continuously because robot detects the screens as closed.

    Solution
    • The Registry Editor opens. Choose in order; Computer – HKEY_LOCAL_MACHINE – SOFTWARE – Microsoft – Terminal Server Client.

    • Then right click RemoteDesktop_SuppressWhenMinimized and click ‘Modify’.

    • These values must be as follow; DWORD- 32 bit, Value data:2

     

VooDooAccManager Error

In this type of error, An error caused by vooDooAccManager.dll file not being included in the robot environment.

  • VooDooAccManager Error
  • Subject Description
    Problem
    • VooDooAccManager receives the error.

    Reason
    • An error caused by VooDooAccManager.dll file not being included in the robot environment.

    Solution
    • C:\Program Files\OneZero\VooDoo\Studio -> Copy VooDooAccManager.dll or here download

    • C:\Program Files\OneZero\VooDoo\Robot is paste into the file.

    • VooDooService and VooDoo Robot are restart.