Document Validation Process, Turksat Kablo TV

by Gül Yüksel
10 months ago
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About Client

Türksat Kablo TV is a Turkish television provider that offers a range of cable television and internet services to customers across the country.

The company, which is a subsidiary of Türksat, was established in 2008 and has since grown to become one of the leading players in the Turkish pay-TV market, with a wide range of channels and packages available to customers.

Türksat Kablo TV’s services include digital television broadcasting, high-speed internet access, and telephone services, all delivered over its state-of-the-art cable network. The company is committed to providing high-quality services at competitive prices, with a strong focus on customer satisfaction and technological innovation.

Industry

Telecommunications

Headquarters

Turkey

Business Need

Before VooDoo RPA, They collected the documents manually which was prone to human error.  These documents are regulated by the government and it is crucial to collect and archieve them properly. The in-company audits were made with a sampling method, which made their archive susceptible to missing documents.

Business Challange

Taking data from a photo of an ID was challenging for other automation tools, VooDoo RPA was able to overcome this issue with its OCR-based tool.

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VooDoo RPA Solution

Checks the documents

VooDoo RPA, checks the documents to see if there are any missing ones, notifies the sender if there are any problems, or sends completed task notifications.

Optical Character Recognition from a photo of an ID card

The customer used VooDoo Text in Wild tool to gather data from a photo.

Auto-Reporting

The backlog of archives got checked by robots to minimize the faults that were not detected by the manual sampling method.

Business Impact

1.


Earned 29 man/hours

2.


Employee Motivation increased as they no longer needed to do a boring task.

3.


By making sure to apply regulations correctly, minimized a great risk.

4.


Operators were able to focus on other more important tasks and their motivation was improved.

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Our RPA experts will work with you to understand your needs and design a customized solution that fits your business requirements.

With VooDoo RPA, you can streamline your operations, reduce costs, and improve efficiency. Contact us today to schedule your free demo call and take the first step towards automation success.